Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

According to our after-sales policy, we offer refunds or resends for issues such as poor quality, damaged items, or incorrect products. In these cases, recipients do not need to return the received items, meaning customers can keep the product without sending it back.We will Resend Same product for you Again Or if Customers don’t want to resend then we will refund full payment.Damaged/Technical issues product don’t need to Return.

However, we do not accept refunds or resends for personal reasons, such as ordering the wrong size or simply disliking the product. If a customer insists on returning the item, they will need to ship it back to our warehouse, where it can be stocked for your future order.

To start a return, you can contact us at acquistionline690@gmail.com Please

If your return is accepted, we’ll Refund you payment and contact with us for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at acquistionline690@gmail.com

Damages and issues/Personal Reasone
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.However, we do not accept refunds or Return for personal reasons, such as ordering the wrong size or simply disliking the product. If a customer insists on returning the item, they will need to ship it back to our warehouse, where it can be stocked for your future orders.

Exceptions / non-returnable items
However, we do not accept refunds or resends for personal reasons, such as ordering the wrong size or simply disliking the product. If a customer insists on returning the item, they will need to ship it back to our warehouse, where it can be stocked for your future orders.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at acquistionline690@gmail.com